Interview with the #1 Branding Expert on the Planet: Rob Frankel
July 31, 2008 at 10:49 am | In Interview, People, Personal Branding | 7 CommentsToday, I interviewed Rob Frankel. Rob has managed to seize spot #1 in Google for “branding expert” and his blog is #3, which is extraordinary. I’m on page 2 and hope one day to be as successful as Rob. You might have seen him on NBC Nightly News with Brian Williams or on FOX with Neil Cavuto. He’s been called “the best branding expert on the planet,” by Fortune 1000 companies and media like CNN, CBS News, FOX News, NBC Nightly News, ABC News, CNBC, the Wall Street Journal, London Financial Times, Los Angeles Times, Bloomberg News Media , the Washington Post, INC magazine and more. He also commentates on branding issues in the Wall Street Journal, Newsweek, the New York Times and CBS Marketwatch Radio. Rob is also a fellow blogger. He is quick and to-the-point with his answers, which allows you to remember his message.
1) Rob, how do you define the term “brand”?
Branding is not about getting your prospects to choose you over your competition; it’s about getting your prospects to see you as the only solution to their problem. As long as you’re perceived as “the only solution” to “their” problem, your brand is good to go, no matter what you’re branding.
2) What is the difference between building an online brand versus an offline one?
None. People are people. A strong brand functions in any medium and affects people in those media the same way.
Why do we need both in the new millennium?
Because that’s where people are. Not everyone is in the same place at the same time.
3) How did you become known as the “best branding expert on the planet”?
Originally, that’s how Jaclyn Easton described me in her book, StrikingitRich.com. It stuck and then clients began evangelizing me that way.
Does that mean the media views you as the top spokesperson or that is what you wanted to be in the first place (maybe both)?
Both. It’s nice to be known that way.
4) What was your brand strategy with the various web properties you have, including robfrankel.blogspot.com, frankel-anderson.com, frankelbiz.com and revengeofbrandx.com?
Those are only a few of the web properties. We also have i-legions.com and peermailing.com. Each one truly is “the only solution” to clients’ problems. Each has its own brand strategy and all are complimentary to one another. But everything begins with a strong brand strategy, which is why the portal to everything in my practice is RobFrankel.com. That’s where the branding lives. Everything else provides strong, revenue-producing, measurable results from the executions of those brand strategies.
5) Over the course of your career, how much weight have you seen placed on branding, as opposites to other marketing topics?
Well, there’s been a lot — tons — of weight placed on what people mistakenly think is branding, but very little on real, tangible, accountable branding strategy. The vast majority of branding people are actually warm-over designers, public relations people or old ad agency types. These are executional practices, not strategic. This is why I wrote The Revenge of Brand X, by the way. To point out the differences and set the expectations of what real branding should deliver.
6) Out of the 3,000+ social networks plaguing this earth, what are your top 5 favorite brands?
1) FEDEX
2) Harley-Davidson
3) Sears DieHard
4) P.F. Flyers
5) Apple
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Thanks for the informative posts! I admit, I was introduced to this name from one of those long, VERY SALESY letters trying to get you to come on board with their ebook marketing program. The comments from Rob for that program where that branding was about “positioning” and “striking that right chord with your target audience”. I subscribe to exuding your authentic brand and he writes that, that “authentic brand” theory is just a bunch of marketing mumbo jumbo – I disagree. I believe and I’ve seen too much evidence in attracting your perfect clients by doing and focusing on what makes use best – branding is NOT just the message.
Comment by Maria Elena — July 31, 2008 #
“branding is NOT just the message” – I agree Maria Elana. The message communicates the brand, and not always well. But then again, the actual message can define the brand as in not a good communicator or out of touch with actual brand.
Is it possible Rob is an author, speaker and media genius – not brand expert?
Confusion clears when people recognize “there is no ‘ing’ in brand.
I love talking with the best brand managers on the planet. I am fortunate to be speaking in Sept along side one of the great brand strategists about product development through customer development (is there another way?) Brand. I LOVE talking brand with this guy. Look at his new website and bio http://www.newpathpartners.com You will LOVE brand like I do. I think there will be a video and I’ll post so people can hear great brand speak.
Comment by David Sandusky — July 31, 2008 #
thankz
Comment by blog — July 31, 2008 #
Great read!
Thanks!
-Steven Burda
http://www.linkedin.com/in/burda
http://burda.lyro.com/
Comment by Steven Burda — July 31, 2008 #
[...] morning, I read the interview of the brand expert “Rob Frenkel” thanks to Dan Schawbel’s blog. As a brand [...]
Pingback by Is wikipedia a brand ? « Stetoscope — August 1, 2008 #
Frankel may have recently committed Brand Suicide for his company i-legions.
Read the recent ZDNet article by Jennifer Leggio entitled ‘Branded community’ leads to trademark morass for details on how he made legal threats regarding the use of the term “branded community”.
Someone who “has managed to seize spot #1 in Google for ‘branding expert’ ” should know better.
Comment by Shaun Connolly — August 2, 2008 #
Good Blog!
I like Harley Davidson too.
It is classic motorcycle.
Comment by Used Harley Davidson — August 11, 2008 #