Unlocking Personal Branding Secrets on Second Life and MySpace

November 17, 2008 at 11:57 pm | In Book Reviews, Interview, People, Personal Branding, Success Strategies, social media | Leave a Comment
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Today, I spoke with Sean Percival, who has written a book on MySpace and Second Life, both of which we haven’t discussed on this blog.  I don’t use either of them, so I can’t give you advice, but Sean certainly can.  From this conversation, you’ll notice that these social networks work better for some people, rather than others.  Your best bet is to join the social networks you are comfortable with and where your friends already are.

Sean, even though there are thousands of spam accounts on MySpace and countless advertisements, why should someone sign-up for MySpace?

The number one reason you signup for MySpace or any social network is to connect with friends. Those friends may be people you’ve known for years on new ones you’ve just met. While there are of course many social networks out there, MySpace still remains the largest so your friends are likely to already be there. Spam is also becoming much less of an issue on MySpace than it has been in the past. So if you build a quality social network there with your friends, you aren’t likely to be too bothered by the marketing.

Who is the typical MySpace user and what types of people can actually benefit from establishing a profile?

While a lot of users have successfully used MySpace for personal branding (Tila Tequila for example), many other types of promotions still do well on the site. Let’s say you are part of band or any other entertainment related profession, MySpace is going to be one of the best places to have a presence on. Here the users are heavily engaged in the network and activity of their own friends.

For promotions that are regionally based (concerts and other events) you can easily find and connect with your demographic using the basic search tools of the site. Finally, MySpace is just one more destination online where people can learn more about your offerings and form a connection with.

What are some strategies for getting thousands of friends on MySpace? How can this be translated into business or at least build an audience for your personal brand?

I’ve always felt that quality was better than quantity in your MySpace social networks. For my clients I would also try to connect them with around 5000 highly targeted friends. This way their promotions were seen by the right people and offered a greater return.

The best way to build any network is drive new friends to your profile from outside of MySpace itself. Include links to your MySpace profile on your website and in all marketing communications such as email newsletters. Offering your existing contacts a way to connect with you on MySpace can be the very valuable. These folks are after all already interested in your offerings.

I’ve actually never used Second Life, but my company has successfully recruited there. What are the benefits from creating an avatar there and spending precious time interacting/building with others?

For personal use, Second Life can be a great way to interact and create like never before. The 3D landscape can be both a challenging and inspiring place for any designer or hobbyist. Before you know it, you’ll be approaching design and communication itself very differently in both first and Second Life. Whither this type of immersion is the future, its hard to say. But for right now it’s a lot of fun to experience and enjoy.

How can in-world success translate to success out of world? This could be monetary, getting a job, etc.

Becoming savvy with Second Life can open a few doors, or at least add a few notches to the ol’ resume. One real great application of using Second Life is the ability to rapid prototype anything, be it a product or entire building. If your career involves any type of product design or architecture Second Life can be a wonderful canvas for you.

If nothing else it’s a great skill set to have for getting jobs in new media or emerging technology of any kind. While your boss might not always understand virtual worlds, your understanding can get you some much deserved technology cred.

What are some tips you have for using Second Life to establish a personal brand?

  • Personal branding in Second Life is done through your avatar itself. Make sure to take the time and even financial investment to create a compelling avatar.  You’ll want your avatar to stand out from the crowd and be a good expression of yourself or business.
  • Build personal relationships with other avatars to find out where you can purchase the best outfits and avatar shapes. Use the same virtual relationships to find out who the big players are in the various industries of Second Life.  Reach out to them as well when you are ready, you’ll find most of them are glad to listen.
  • Finally start blogging about your experiences and connect with other Second Life bloggers. A majority of the personal branding in Second Life takes place outside of the virtual world on blogs and other social networks.

——
Sean Percival is the author of MySpace Marketing and Second Life In-World Travel Guide. He is a web developer with 10 years experience in Ecommerce, Internet Security and Internet Marketing. Being one of the first 3000 users of MySpace his experience and expertise has been compared to that of a Social Network Savant. Percival was included in the June 2006 issue of Forbes Magazine with an article that featured his personal success of tripling sales for his website customeuroplates.com with Myspace marketing.

In Second Life, his name is Sean Voss, an explorer with a perfect physique from Landmark Island. He has his own private island and drives an even nicer German sports car.

Personal Branding and the Perils of Word of Mouth Marketing

November 17, 2008 at 12:22 pm | In Personal Branding, Reputation Management, Success Strategies, social media | 2 Comments
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A brand name is destroyed

I went back to visit some college friends a few days ago and my friend introduced me to this decent looking girl. She was very friendly and cool. About an hour into the conversation, my good friend pulled me aside and told me (word of mouth) of her bad reputation as a “slut.” By hearing this, I looked at this girl in a different way because WOM influenced my perception of her.

It turns out that you can visually see this girls reputation eroding online, through a very harsh website called Juicy Campus, which reveals college gossip and students login anonymously. I observed the various comments left by men at Bentley and then some of her friends who left opposing comments to balance off the argument. The end result is that online reputation catastrophe was established in reality, but now is known by a good portion of the student body because of this website. This is WOM 2.0!

What is WOM?

Word of mouth (WOM) is how messages travel from one person to the next, creating a viral effect. When it comes to marketing, you want people to say good things about your brand because their endorsement counts more than your own. When something is considered “buzz-worthy,” it means that people are more likely to share it with friends and their friends and so on. This is very important for brands because they get viewed by more people, with no additional cost.

WOM research

  • 25 million US adults regularly share advice on products or services online (eMarketer).
  • 94.1% of US adults regularly or occasionally give advice to others about products or services (eMarketer).
  • The average tech embracing youth has 94 phone numbers in his or her mobile phone, has 78 people on an instant messenger buddy list, and has 86 people in his or her social community (Circuits of Cool/Digital Playground Study).
  • 83% of tech embracing youth visit a majority of websites because of links sent from friends (Circuits of Cool/Digital Playground Study).
  • 59% of college students pick word of mouth as their preferred method for learning about new products and services (eMarketer).

WOM 1.0 vs 2.0

To get a full glimpse of how WOM has changed, I’m going to compare it to how the web has changed, as well as our brands.

The 1.0 version was very rigid, strict and confined.

  • Web 1.0 was an web filled with static pages.
  • Me 1.0 was when you had to hide behind your corporation.
  • WOM 1.0 was when it was hard to trace conversations because they were spoken in real world environments, mostly behind your back.

The 2.0 version is very open, loud and scattered.

  • Web 2.0 is the rise of two way communication online.
  • Me 2.0 is when you are able to stand in front of your corporation.
  • WOM 2.0 is where conversations are brought online and they are observable through blogs, social networks, etc.

How word of mouth can spread

Let’s say that a random blogger makes fun of you in a post. Even if he or she had five RSS subscribers, one of them can then Tweet the article. From that single Tweet, someone bookmarks it on del.icio.us. That bookmark gets Stumbled 100 times and then winds up on Digg. It finally makes the Digg homepage and someone on YouTube makes a video about it, which winds up on the homepage, in front of thousands of eyes. The New York Times decides to run a story on it.

What you can do about it

1. Monitor: Use reputation management tools in order to find out what people are saying about you online. Try your hardest to stop bad press before it travels.

2. Self-awareness: You should start being more aware of how you act in an online and offline setting. If you can pay more attention to how you’re responding to others, less negative and more positive WOM should spread.

3. Produce: Instead of being just a content consumer, be a producer. Generate content that people will want to talk about, including video, audio or written posts.

Welcome to WOM 2.0. Can you handle it?

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